TechMicrosoftExclusive Review of the Tranquil PC ixL Power PC

Exclusive Review of the Tranquil PC ixL Power PC

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Firing up Windows Media Center and running the TV Setup was very simple and Media Center found the DVB-T Tuner and found more channels that I had on a Freeview box on the same connection, so I was very happy with that.

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The ixL I had was not configured specifically as a Media Center PC (even though it has TV Tuner card and a Media Center remote control). As such it didn’t have all the Tranquil extras for Media Center which are on the T7: https://moviesgamesandtech.com/2010/05/30/review-of-the-tranquil-pc-t7-mp2-media-center-and-special-offer/ however they will be there on the customer orders. It did have an up to date K-Lite Codec Pack, so again, thanks for listening to the previous feedback Tranquil!

I played backed all sorts of standard definition and high definition content, live TV, etc and it all worked perfectly.

The remote control is great and is easy to use, even though it looks quite big at first glance.

One thing I will say is that surface of the ixL can get a little warm. It’s certainly not the hottest bit of kit I have ever touched, but it is not something you want to hold on to for very long without it being uncomfortable – but then why exactly would you want to touch it?

UPDATE: I have included the heat test results mentioned by TPC below.

IDLE:

Heat1

BURN TEST (all cores 100% load) – running for approx 7 hours (room temp = 23’C):

Heat2

Finally the slot loading DVD drive works very well – you can even upgrade it to a blu-ray drive if you want to go the full hog.

FINAL THOUGHTS

What’s not to love about this little treasure? Ignoring the internal power cable issue (which is only because I got the box early) I really cannot find fault at all with it.

Some people have said that it looks ugly and lifeless – well personally I think it looks a lot like some expensive piece of high-end audio kit and wouldn’t look out of place in the center of a home entertainment system. The first thing my other half said when she saw it was “what is that and how much did it cost you this time?”

Having some front USB ports and a media card reader on the front is very useful, especially if you are using it as a Media Center.

The i3 works really well – there wasn’t anything I did or tried that caused it any problems. There is also an i5 version if you want that extra power, but the i3 is perfect for what I want to use it for.

You can also overclock it if you wish – so that will get you a little extra power as well!

The box stayed whisper quiet – it will be interesting to see what happens noise wise if I add a second hard drive, but again, that wont be the processor.

It’s very nice to finally have an actual “quiet” PC to use as a Media Center. My little Sony is nice, but it can be noisy at times.

It is now connected to my TV and is staying there!

You may have noticed that this ixL is personalised – it has my name on the front. This is a service that Tranquil are offering and you can read more about it here: Personalise Your Tranquil PC ixL

And I would just like to thank David at Tranquil for once again allowing us to get our hands on their new kit early 🙂

Ok, so how much is this little beauty going to set you back?

The ixL base unit, with the i3-530 processor will cost you £389 plus VAT (just think of that little saving you can make before January – thank you Mr Chancellor!).

Then you have to configure every option you want, including:

RAM (1, 2 or 4GB)

HDD (either variants of 2.5”, 3.5” or even an SSHDD)

Optical Drive (CD/DVD or Blu-Ray) – the CD/DVD option is free!

64-Bit OS (Windows 7 Home Premium, Professional or Ultimate) – decide what you want to use the ixL for when choosing your OS (Tranquil recommend you order an OS as “there are a number of special services we apply – re remote control / power management etc, for a good first time experience ‘out of the box’”)

PCI Low Profile Card (either Dual DVB-T BG3510 or the Dual DVB-T DVB-S/S2 BG3595) – there are more cards being released later it year:

Tuner Cards

Accessories (the Media Center Remote Control)

And finally the case customisation (which is free until the end of July).

So, not the cheapest computer on the market if you spec it up, but certainly one of the quietest – and you can always upgrade parts later and reduce the cost by choosing elements based on what you want to use it for – for example, if you want it as a Media Center machine you only really need Windows 7 Home Premium.

Plus in my case it certainly ticks all the boxes for functionality, noise level, and it doesn’t look out of place! I liked my Sony “hockey puck” Media Center, but a big white round thing next to so many black things looked very out of place!

There is also a barebones version that may be worth considering as well: The Tranquil PC ixL Barebones Power PC

I really like it – in fact, as soon as this is posted I’m off to watch something on it!

You can place your order here: http://www.tranquilpc-shop.co.uk/acatalog/ixL_i3.html

Andrew Edney
Andrew Edney
I am the owner and editor of this site. I have been interested in gadgets and tech since I was a little kid. I have also written a number of books on various tech subjects. I also blogged for The Huffington Post and for FHM. And I am honoured to have been a Microsoft MVP since January 2008, including as an Xbox MVP until 2023.

60 COMMENTS

  1. Hi, thanks for the review!

    For me the $24K question remains, how well does this case dissipate heat under duress?

    I would very interested to hear how it handles intensive processing for prolonged durations (ripping from Bluray for example)

    Is it possible to get some thermal readings from the motherboard?

      • Hi, thanks for that Andrew.

        I've pulled the trigger on the core i3 version for myself.

        I was a bit nervous relying just on the vendors test results (although I'm sure they are accurate)

        I'll report back again soonish with some real world case temperatures from my IR thermometer.

        Cheers,

        Steve

          • Hi again,

            After the first week with my i3 machine, I am happy to report the real-world case temperatures never get too 'toasty'

            I measured the temperatures (with an IR thermometer) from the radiator grill on right side, as this is naturally the hottest part of the case.

            The ambient temerataure was 27C

            Idle: 36C

            After viewing TV (Win7MC) for 6hrs: 44C

            After Passmark 'BurnInTest': 56C

            In fact, as hard as I've tried, I've been unable to get the case hotter than 56 degrees.

            These Core i3's have a fairly stellar thermal/performace ratio; after running Passmark 'PerformanceTest' v7.0, it acheived a rating of 1316.5

            The ixL is pretty much living up to expectations, with plenty of performance and zero noise polution in my living room.

            My only criticism would be the power light in standby. I don't mind it flashing, but just not twice a second!

            If they had it flashing at a slower pace, or even better 'breathing', I think it would be all but perfect.

  2. Its kind of strange. Tranquil release the T7 computer that it names as a media center but it has no tv tuner and the ixL that is not specifically named a media center has a tv tuner!

    If i buy this i will buy it as a mediacenter, it looks great and it has a dual tv tuner.

    You mentioned that it gets hot. how much hot ? do you think that it will cause any problems on the machine if its open many hours per day acting as a DVR?

    Also on the official page it says a simple DVD drive and not DVD recording, is this true ?

    great review!

  3. Hi

    The T7-MP2 is an Media Player (MP).

    The ixL is an ideal Media Centre, but many users are using it for high end computing needs, hence we don't want to limit it as a 'Media Centre' only machine.

    The new ixVL (marketed by AVA Media however, is an exclusive Media Centre ( http://www.ava-media.com/p/1128545/ixvl-media-cen… )

    Heat – we have provided lab test results to Andrew already, and I hope that Andrew carries out own tests, but we're confident the unit will work flat out for hours / days without getting too hot under the lid 🙂

    TPC

  4. Just ordered mine, cant wait to have it delivered although Im regretting not getting a DVB-S card, would be the perfect excuse to give sky the heave ho!!

  5. Andrew, please, can you add more big photos inside this device?(HDD/ODD tray, cpu cooler system etc..)

  6. I ordered an ixL with the i5 chip awhile back. No word yet on when it will be shipping out.

    Any thoughts on graphics performance? That's the only area I wonder about.

    • Im using mine as a media centre, so can only comment on playback of video files. I have downloaded XBMC onto mine, and playback of some 1080p files was a bit choppy until I downloaded one of the nightly builds that supported DXVA2, runs smoothly now and CPU usage stays at or under 15%. Havent tried any games on it yet, but with an onboard GPU Im not expecting brilliant results.

      I would say that communications need to be better from Tranquil, when I first ordered I heard nothing for 5 days until I chased them up. When you hand over such a hefty amount of cash, you want to know whats going on and when your going to have it. Its the only thing I can fault them on, but on the other hand I do appreciate they must be busy with sales of these new units

      • thanks Nick – I will pass your comments on to Tranquil – I know they have been really busy with the ixL and the new HomeServerSync product, but they should keep you informed.

        Andrew

  7. Hi Andrew,

    thanks very much for the review, very well done. I am considering an ixL as a desktop replacement after years of sitting next to a full tower crammed with 6 SCSI HDD and more fans than I could count. So it is the silence, as well as the low energy use which attracted me towards the ixL.

    Your review mainly focus on using the ixL as an HTPC, but what is it worth as a desktop? My requirements are fairly basic, I hardly play any game (I think the last one I bought was Flight simulator 4!!) but I do need the capability to display at a resolution of 2560×1600, via a graphics card if needs to be. It is only to allow multiple windows of various programs such as the usual office applications and internet browser.

    Is there enough space for silent graphics card and would you recommend any specific one?

    Nicolas

    • Hi Nicolas

      There is only one "low" slot and in the case of mine is taken up with the tuner card.

      From memory I dont think the onboard graphics are capable of displaying that resolution.

      Andrew

      • Hi Andrew,

        thanks for the reply. I thought it might be the case with the on-board graphics but I am not too worried. I found a card, the Sapphire HD5450 which you should do the job and only use 20w at full load. I just hope there is enough space for it (it is a low profile one).

        Apart from that can you see any reason why the ixL should not be a competent desktop replacement?

        Nicolas

        • Hi Nicolas

          No, not at all – I think its a great little machine 🙂

          Were you thinking of the i3 or the i5 variant? the i3 should be fine for what you have described.

          Let us know how you get on.

          Andrew

  8. Hi Andrew,

    I agree with you, the i3 should be sufficient for my needs. I will go for SSD rather than HDD as it is much faster. The only question is over the reliability. Can you recover data on an SSD if the drive fail?

    Nicolas

    • Hi Nicolas

      There is no reason why you cant recover to an SSD – after all its just a drive.

      I upgraded my ixL with a 64GB SSD and its amazing!

      Andrew

  9. I have placed my order for i3 ixL and can't wait for it to come. I'll keep you posted.

    Nicolas

  10. Hello again,

    My ixL has finally arrived!! Very nice piece of kit I have to say. I have replaced the HDD with a 60Gb Vertex2 SSD and install W7 on it. What an improvement an SSD make!!! I found removing the optical drive/HDD support a bit of a fiddle as the wires below are stuck in the way and I was worried I might damaged something when pushing them back. But apart from that it is very impressive.

    I added a Radeon HD5450 graphics card (with passive cooling) as I needed a display capability of 2560×1600 and stuck a thermal sensor on it to monitor temperature. It is early days yet but the heat sink temp is around 50-55

  11. Hi Andrew,

    just an update to say all is well with the ixL. The temperature of the graphics card seems to stabilise around 60

  12. Had just received a week ago an ixL i5 with a 680 processor. Using it as music servers it worked perfectly well but when I started to play a BlueRay disc it shut off after 10min. Temperature inside reached 70C, room temperature was only 18C and the Tranquil PC had free air circulation. I tried several times again, but no chance to keep it running longer. So I wrote to their support last Sunday (you can choose how urgent it is and I put on the highest urgency level) but received no answer except the automatic email response that they received it.

    Then I sent the unit back with overnight service, telling them I need it urgently back. Again just an email saying that they received the unit and it goes to their technical service. On Friday I sent another email on my ticket to their support service and asked them to let me know what's going on, again no answer till today. So I am sitting on waiting….. too bad that the money has gone already. Will write update on further developments here.

      • I received this back from Tranquil:

        I have reviewed this today I can confirm the units here and has been repaired and been undergoing stress tests over the weekend and yesterday and is being dispatched today.

        Andrew

        • As an owner of a Tranquil BBS2 myself I can confirm that this is standard behaviour from Tranquil. They are only answering because the user has make their complaint known publicly here.

          If you make a pre-sales inquiry, you will get an email response from Tranquil. However, f you have given them your money and you have a problem with with the item you bought, then good luck. You might get an answer, and you might not. Post in their forum and they will ignore you.

          Note as well that even this review notes that the built quality was not stellar, with a button falling off a brand new item. That's pretty much part for the course with these guys unfortunately. If your item works, its a fair purchase, but if something goes wrong, good luck, its a big gamble.

          • Can I just clear up the comment about the button…..

            The button in question sits inside the case and is used to press to eject the DVD from the drive. Under normal circumstances (ie not having the case in bits) the button would not "fall off".

            Andrew

    • further update:

      I received my ixL back the following week after as Andrew said it has been stress tested, however the blue ray disc drive did not recognize blue ray discs anymore. Sent the unit back again and told in an email to the Tranquil CEO directly what happened and that I might not be longer interested in it. He called me back personally and promised a fast solution. Had the unit back 2 days later and since then it is working fine.

  13. Thanks all, for recent feedback

    The Tranquil Support Server was recently upgraded and after investigation it seems that email replies from clients (that should update support tickets) were not being processed.

    This means, if you updated a ticket directly, the reply was recorded, if you emailed in a reply, it was not.

    Without getting too tech'y the issue has now been resolved, and we hope that normal customer service / support can be resumed.

    Again, thank you all for your feedback

  14. I wonder whether Tranquil is planning to release iXL next year with the upcoming LGA 1155 socket and energy efficient Core i3-2100T or Core-i5 2390T processors that have 35W TDP – twice as low as current i3/i5 processors on LGA 1156 socket.

    • Thats a good question Alex – I know that Tranquil have a lot of new and exciting plans for next year, and the ones I know I am sworn to secrecy for now 🙂

      • Well, I'm interested only in ixL evolution, because fanless PC is something I will definitely buy in 2011. Anyway, the phrase "a lot of new and exciting plans" sounds promising.

  15. HI , Can anyone who has the blueray model tell me the make/model of the installed drive on an IXL?
    Ordered one with a standard dvd drive as I had an external one but the case has died and I’d like to upgrade, but £149 +vat seems abit steep. Like to try and source one myself if I can get the make/model.

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