How To's & GuidesNow We Know – 1 in 3 Laptops Fail

Now We Know – 1 in 3 Laptops Fail


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Did you know that SquareTrade just published a study that states 1 in 3 Laptop fail over 3 years. They say that two-thirds of these failures are from hardware malfunctions and one-third are from accidental damage. This report reinforces the fact that everyone needs to have a Windows Home Server backing up their PCs!

Guess who is screwed.

“Synopsis: SquareTrade analyzed failure rates for over 30,000 new laptop computers covered by SquareTrade Laptop Warranty plans and found that one-third of all laptops will fail within 3 years.”

The full article (with pretty charts and graphs) can be found at:

Is this laptop hot or is it just me?

Now We Know,


Timothy Daleo
Timothy Daleo is a Project Resource Analyst and Oracle Applications Trainer in Pasadena, California. In addition to financial analysis, Tim has been developing training materials since 2003 and supporting direct projects through various auxiliary databases since 2005.


  1. Tim,

    Is that your wife?

    Seriously, I have a new 485 (3 weeks old) and I get a msg once in a while that says my disk is unhealthy. I reboot and the problem goes away but always comes back. Have you encountered this too or heard of this? Is it a WHS bug?

    Thx for your great articles


  2. Is it a Seagate drive? Have you run CHKDSK on it yet? Some Seagate drives have had issues but not in the newer MSS models.


  3. yes I have the barracuda drive. What is the best way to run chkdsk. Run from console or remote in?

  4. Tim,

    Just spoke with HP and they are mailing me a new HDD for free. They said my problem is the beginning for worst problems to come. Now I need to learn how to reinstall HDD. I am going to lose add ins and everything. Do you suggest to back up with the add in back up for the whole server and then restore that back up or just start over. I am not that concerned about starting over.


  5. Do a Server Recovery and you should be fine. Get all new Add-Ins while it works.

    Run a backup first of course and even do a BDBB if you have space.

    I did this two months ago and it was painless. My biggest issue was getting the router configured. make sure you check it before you start.


  6. You will need to run the whole set up process again. The router itself might not need to be changed but Remote Access will on the MSS. You should be good if your router is UPnP. Mine was a stoopid 2Wire so it was more work.


    • Perform the Server Recovery and hope for the best. Make sure the MSS is assigned the same IP and you can save yourself a headache.

      What PP version is your Server Recovery disk? Be prepared to work the updates too. You may want to disable the auto updates during the install and then come back to the updates once the server is up and running. I did it both ways and turning off Auto Update was easier to get it going.

      Replacing a disk is never easy.

  7. I might have to document all this fun and post it. I am not excited. I will go with your suggestions about updates. I have 2 WHS machines and the one I built has given me no trouble. The HP has made me learn a lot about the system.

  8. On XP I would just use ALT-PrintScreen for the screens and save them (using Paint) to your default My Pictures location. Just label them "untitled1" "untitled2" etc and then rename them if needed later. Once you are all done you can blur or erase any personal data from the pictures as you organize them.


  9. Last question (I hope) I need a beer after this, How did you delete all your files off the HDD before mailing it back to HP?

    My hold price is $225

  10. I had a old SATA enclosure for another drive that I used to test it when I pulled it.

    I guess you could also take the old drive and reinsert into bay 3 or 4 and use the Advanced Admin Console to delete everything off of it.

    Sounds like a three beer job to me. At least two hours for the recovery by the way.

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