Now We Know – 1 in 3 Laptops Fail

1. Tim,

   Is that your wife?

   Seriously, I have a new 485 (3 weeks old) and I get a msg once in a while that says my disk is unhealthy. I reboot and the problem goes away but always comes back. Have you encountered this too or heard of this? Is it a WHS bug?

   Thx for your great articles

   Todd

2. My wife would have a Dell.

   Do you only have the one drive in the system?

3. Tim,

   I have 2 drives.

4. Is it a Seagate drive? Have you run CHKDSK on it yet? Some Seagate drives have had issues but not in the newer MSS models.

   Tim

5. yes I have the barracuda drive. What is the best way to run chkdsk. Run from console or remote in?

6. that may be wrong, my 2nd drive is a barracuda, the main drive is seagate 750 gig

   • I was already involved in another thread about this at:

     http://www.mediasmartserver.net/2009/02/11/seagat…

     Check the drive numbers against yours.

     Tim

7. Tim,

   Just spoke with HP and they are mailing me a new HDD for free. They said my problem is the beginning for worst problems to come. Now I need to learn how to reinstall HDD. I am going to lose add ins and everything. Do you suggest to back up with the add in back up for the whole server and then restore that back up or just start over. I am not that concerned about starting over.

   Thanks

8. Do a Server Recovery and you should be fine. Get all new Add-Ins while it works.

   Run a backup first of course and even do a BDBB if you have space.

   I did this two months ago and it was painless. My biggest issue was getting the router configured. make sure you check it before you start.

   Tim

9. The router needs to be configured again?

   Thanks for all your help

10. You will need to run the whole set up process again. The router itself might not need to be changed but Remote Access will on the MSS. You should be good if your router is UPnP. Mine was a stoopid 2Wire so it was more work.

    Tim

11. I have the same 2wire. Rats the first time was a nightmare.

    • Perform the Server Recovery and hope for the best. Make sure the MSS is assigned the same IP and you can save yourself a headache.

      What PP version is your Server Recovery disk? Be prepared to work the updates too. You may want to disable the auto updates during the install and then come back to the updates once the server is up and running. I did it both ways and turning off Auto Update was easier to get it going.

      Replacing a disk is never easy.

12. I might have to document all this fun and post it. I am not excited. I will go with your suggestions about updates. I have 2 WHS machines and the one I built has given me no trouble. The HP has made me learn a lot about the system.

13. Let us know what the differences are in the newer model and the latest Power Pack. The recovery I did on the older model is at:

    http://usingwindowshomeserver.com/2009/09/14/repl…

    Get lots of screen shots and note the difficulties. You will learn even more going through this!

    Tim

14. what is the best way to take screen shots. I have XP

15. On XP I would just use ALT-PrintScreen for the screens and save them (using Paint) to your default My Pictures location. Just label them "untitled1" "untitled2" etc and then rename them if needed later. Once you are all done you can blur or erase any personal data from the pictures as you organize them.

    Tim

16. Last question (I hope) I need a beer after this, How did you delete all your files off the HDD before mailing it back to HP?

    My hold price is $225

17. I had a old SATA enclosure for another drive that I used to test it when I pulled it.

    I guess you could also take the old drive and reinsert into bay 3 or 4 and use the Advanced Admin Console to delete everything off of it.

    Sounds like a three beer job to me. At least two hours for the recovery by the way.

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