While this may not exactly be “new” news, anyone with certain makes of Seagate hard drives should check to see if the drives they have are affected by a firmware bug.
Information can be found here along with information on how to check if your drive is affected, and how to download and install new firmware.
I personally have had 3 of Seagate’s 1 TB drive with issues – one was DOA and had to be replaced, one had the firmware bug just before they announced the new firmware and one I was able to update.
If you have any Seagate drives at all, check the site and make sure you have the latest firmware.
Unfortunately Seagate have not done a very good job at all of dealing with this issue. I was told in early December when I called that there was no firmware bug and they wouldn’t give me the updated firmware, only for them to announce there was a bug just a few days later. A lot of people are still waiting to find out what to do with their “bricked” hard drives – myself included. Come on Seagate, sort this out, it’s just not good enough!
I recently received a barracuda 7200.11 in the mail and dropped it slightly to lose all the data on it.. it makes this noise informing me its maybe the firmwire code CC3H that isn't letting the platters read however I haven't any idea what to do to try and reclaim the important data… any ideas? I had it 2 days. Thanks.
M
I would contact Seagate for advice and support. Check the Seagate website for the local number in your area.