Last week we brought you the exclusive unboxing of the Riley RU8 and our exclusive review of the Riley CP30 Storage Processor. Today we bring you our exclusive review of the Riley SU8 Storage Unit.
![UWHS-Review---Tranquil-PC-Riley-Wind[3]](https://i0.wp.com/moviesgamesandtech.com/wp-content/uploads/2012/02/UWHS-Review-Tranquil-PC-Riley-Wind3.jpg?ssl=1 "UWHS-Review---Tranquil-PC-Riley-Wind[3]")
This is how Tranquil describe the Riley server:
The Riley Server is possibly the finest server design ever created, it is now available. Hewn from a single billet of aerospace grade aluminium, and then hand finished to a soft satin texture, the Riley SU8 is simple and beautiful.
Who Are Tranquil PC?
From their website:
Tranquil PC, a UK based family company, was formed in the early part of 2003, by Managing Director, David Thompson. David is a passionate designer and entrepreneur, who has always committed his time and invested his skills into developing innovative products and building business to supply new markets. He started his first business at 16 years of age and went on to win the prestigious Queens Award for Enterprise in 1982. Tranquil PC is now a world leader in the field of low energy IT systems. The move to brand new premises in 2007, and the appointment of new technical / sales staff has broadened the range of products and services offered.
Specifications
What’s in the Box?
The box is very well packaged, and comes in a very sturdy black box and everything is seated nicely inside.
![UWHS-Review---Tranquil-PC-Riley-Wind[5]](https://i0.wp.com/moviesgamesandtech.com/wp-content/uploads/2012/02/UWHS-Review-Tranquil-PC-Riley-Wind5.jpg?ssl=1 "UWHS-Review---Tranquil-PC-Riley-Wind[5]")
Along with the Riley SU8 there is power supply and an eSATA cable.
![UWHS-Review---Tranquil-PC-Riley-SU8-[12]](https://i0.wp.com/moviesgamesandtech.com/wp-content/uploads/2012/02/UWHS-Review-Tranquil-PC-Riley-SU8-12.jpg?ssl=1 "UWHS-Review---Tranquil-PC-Riley-SU8-[12]")
![UWHS-Review---Tranquil-PC-Riley-SU8-[16]](https://i0.wp.com/moviesgamesandtech.com/wp-content/uploads/2012/02/UWHS-Review-Tranquil-PC-Riley-SU8-16.jpg?ssl=1 "UWHS-Review---Tranquil-PC-Riley-SU8-[16]")
- Riley Server SU8 Storage Unit
- 4x 2TB HDD (depending on which version you buy)
- External PSU (12v DC) Universal 120-240VAC (50/60Hz)
- eSATA cable
- 36 month RTB (return to base) warranty
Appalling customer service. Ordered several weeks ago having spoken to a sales rep on the phone. No mention of a delay. Placed order via web, no mention of delay. Took my money, chased them a week later and they said lead time of 3-5 weeks. Now saying 10 weeks. Don’t even have courtesy to explain why. If I hadn’t bought separate hard disks (which arrived from Amazon in 2 days) would cancel.
Appalling customer service. Ordered several weeks ago having spoken to a sales rep on the phone. No mention of a delay. Placed order via web, no mention of delay. Took my money, chased them a week later and they said lead time of 3-5 weeks. Now saying 10 weeks. Don’t even have courtesy to explain why. If I hadn’t bought separate hard disks (which arrived from Amazon in 2 days) would cancel.