OEM WHS Issue – USB Not Recognized

Are you having an issue with USB ports and your OEM Windows Home Server? I am. Think you have a solution?

My test OEM WHS box has recently encountered a USB error. I am not sure whether the error is controller or driver conflict but Andrew mentioned it has happened to others.

I usually leave this type of issue for the forums but since Andrew and I were talking about it I thought I would post the video I sent him.

Since Andrew and I havebeen  talking about mControl over the last few months, and he had a separate email conversation with our reader Paul, I thought I would throw a post up to see if the issue was more widespread among OEM WHS users.

I had found this article months ago and could not get the manual solution to work. No “USB” folder! Since then, Alex had explained the “Unblock” feature in WHS on a different topic, so I could now run the msi fix file. I ran the file, it worked but the USB error still is there.

The Microsoft article is at:

http://support.microsoft.com/kb/314634#LetMeFixItMyself

“When you connect a new USB device to a computer that has no USB devices, Windows XP and Windows Server 2003 may not detect the new device.”

I am not sure if the article refers to “detection” or proper driver installation but I had tried it anyway.

Since I could not find the ”USB” folder in the registry, I copied the msi file to my Software folder and then moved the file via Remote Desktop to the WHS Desktop to run. See the video for instruction.

Only try this if you are comfortable with OEM WHS!

Again, this topic is more suited for the forums but I wanted to get the word out to see if more readers were having issues.

Thank you ahead of time,

Tim