TechMicrosoftMicrosoft talks about using your feedback to make Narrator...

Microsoft talks about using your feedback to make Narrator work better with touch in Windows 8

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In the next in their series of Building Windows 8 articles, Microsoft talk about using your feedback to make Narrator work better with touch.

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This is how this article starts:

When the Developer Preview build was released, we took the opportunity to reach out and gather feedback on Narrator from as many people who require visual assistance tools as we could. To start with, we worked with the community of folks inside Microsoft (we are fortunate to have a significant and organized community that is engaged in the accessibility of all Microsoft products) to install Windows 8 and send us their impressions, and we held internal accessibility events where people could come and try it out in person. We also held usability studies where we invited people to Microsoft’s campus to experience Narrator on a touch screen and walk through common tasks to see where we could improve. Millions of you downloaded the Developer and Consumer Previews, and many of you tried out Narrator and sent us some great feedback. We followed up with a number of people who contacted us via @BuildWindows8. Lastly, we attended the CSUN conference for Technology and Persons with Disabilities, where we were lucky to have the chance to sit down with people one-on-one as they tried out the Windows 8 Consumer Preview for the first time on touch screens.

There were a couple of key scenarios we wanted to validate. In particular, we wanted to make sure touch users could get up and running using Narrator on a new PC, right out of the box. That includes finding and installing accessible apps from the Store, and accomplishing basic everyday tasks like sending email, reading webpages, and listening to music. The excitement around the work we’d done so far was overwhelming and gratifying, but it was clear that we still had more work to do to make touch Narrator even better.

Thanks to all of your constructive feedback, we identified key areas that we’ve improved for the Release Preview:

  • Responsiveness: We heard that Narrator on touch screens didn’t feel responsive enough.
  • Gestures: Some people had difficulty with Narrator gestures, particularly some of the more complicated multi-finger gestures.
  • App exploration: Finding particular elements on the screen (e.g. finding tiles on the Start screen) could be hard for people not already familiar with the particular app or UI.
  • Web navigation: The commands available in the Consumer Preview were not extensive enough for some webpages.

We worked heavily on each of these areas for the Release Preview, and we’re still working in some areas for the final release of Windows 8. We wanted to share with you some of the improvements you can already experience in the Release Preview today.

To continue reading, click here.

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Andrew Edney
Andrew Edney
I am the owner and editor of this site. I have been interested in gadgets and tech since I was a little kid. I have also written a number of books on various tech subjects. I also blogged for The Huffington Post and for FHM. And I am honoured to have been a Microsoft MVP since January 2008, including as an Xbox MVP until 2023.

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