MSN Video Player Now Part of Windows Media Center

Today the MSN Video Player arrived as part of Windows Media Center – well, in the UK at least.

If you launch Windows Media Center, you may now see the MSN Video Player icon showing up on the TV strip.

To install it, just click on the icon and follow the instructions.

It’s a very small download so it shouldn’t talk long at all.

You will need to have Silverlight 4 installed, which you can get from

When you go into the Guide now you will see all the available content, just click on something to see what you can view of it:



There will also be a Silverlight update for Internet TV, again this only takes a few seconds.



And then the chosen content will play.


There is a really good mixture of programming to watch as a starting point and hopefully this will get better as time goes on, so for now why not take a look.


  1. Peter Ferdinand

    MSN Video Player suddenly appeared on my Medi Center for no good reason. This is the worst spam I have ever experienced.

    It is not working and I cannot remove it.

    I simply do not want it!!!!!

    Please tell me how to remove it???????

    • Andrew Edney


      I dont think you can remove it as it is part of Media Center.

      Im not sure why you think its spam though?

      Its a streaming capability that you either use or you dont use – thats not spam.


  2. John Maguire

    Unfortunately for me it doesn't work on my main Media Center PC although it does work fine on another computer. I just get the error message that 'The Video Gallery is not available, try again later…' I've uninstalled and reinstalled the MSN Video Plugin, I can watch MSN videos directly in IE8 though.

    Any suggestions greatly appreciated.

    • Andrew Edney


      I found this at first the other night myself – when I wrote the article I could install it but had no content, the next day the content was there.

      is it there now?

      and did you do the 2 Silverlight updates?


  3. Stephane Baronnet

    It works perfectly. Great new feature. Very simple to install. Apparently not for everyone…

  4. Peter Colmer, Kent

    March 2011. Just treated my good lady to a pretty new Lenovo A310 with Windows 7 Home premium. Media centre is there but MSN Video player isn’t! Anyone know how I can get it?

  5. Peter Colmer, Kent

    Gosh! What a lightning reply and after this site has been dormant for a year! That’s impressive! Thanks, Andrew.I have not been presented with any updates of Media Centre yet but I have only had it for 3 days and have been transferring old files etc. Do you know how I can prompt such an update? Many thanks

    • Andrew Edney

      the post may be old but the site isnt dormant 🙂

      run all the Windows Updates, and you should start to get Media Center updates as well.

      Try going to Settings, General, Automatic Download Options and click Download Now.

  6. Peter Colmer, Kent

    Brilliant! Thanks very much indeed. I shall report back!
    Again….thank you…from both of us!

      • Peter Colmer, Kent

        Hi Andrew.
        Well, I did say I would report back and here I am flushed with pride having installed every known update under the sun including SP1 which just went through. Sadly MSN video player is still missing and the Windows Live scan now shows there are no updates available.Any thoughts?

        • Andrew Edney

          Hi Peter

          I have just performed a clean install of Windows on a test box and I cant get it to appear now either!

          I’ll do some digging around and see what I can come up with.

          Maybe they have removed it?

  7. Peter Colmer, Kent

    Hi again ! This is very odd. I bought this model for the wife on the recommendation of my father-in law who bought his just a few days before. This player appeared at some stage on his during the normal updating procedure and remains there and working fine. A week later we do the same installation 200 yards away in our place with an identical machine and….nowt! Weird! On recorded TV I just get the ” no TV recorded” message. Don’t you just LOVE computers! Thanks for your instant help, by the way. I hope we can get this thing in as it’s a really good addition! P

    • Andrew Edney

      Very odd!

      The only other things I did was to rerun the setup wizard choosing Custom and selecting the Enhanced Playback. I also installed the Play “something” option under the General settings.

      Try those…..

      • Peter Colmer, Kent

        Hi Andrew. I’ve been pre-occupied with family problems and so this little project is on the back burner, but just a quick question which may sound very basic ( and is, I am sure) When you say to go to TASKS/General/Automatic downloads etc, are you referring to System 7 because I cannot find those commands. Thanks

          • Peter Colmer

            Andrew, despite all your efforts I am a miserable failure and my wife thinks I’m incompetent! if you ever have any further ideas on the subject, I am all ears! The MSN video available shows are showing on the guide, right at the end, but clicking them elicits no response. The MSN video icon is still not on the TV strip no matter what I do. Hopeless of Kent!

            • Andrew Edney

              hi Peter

              I cant play them either on this new machine! I’m not sure what to suggest so I will bring it up on next week Digital Lifestyle Show podcast I co-present.

              I think it may be an issue with MS, rather than us!

              • Andrew Edney

                Hi Peter

                I asked my good friend Garry Whittaker to take a look, and he came back with:

                “Looks like ms may have broken this. I cant get it to work on a new build either.”

                We are both still looking into it……

                • Peter Colmer, Kent

                  Andrew, I am truly grateful. This is beyond the call of duty! I’m sort of happy it’s not me, but it will be sadi f it has been removed because it seems to be an excellent addition. It is still working fine on the first computer….not sure what that is telling us, but it can’t be negative , can it?

  8. Peter Colmer, Kent

    Thanks very much, Andrew. I will have another go tomorrow as I have to go out in a few minutes. I really appreciate your help.

  9. Richard Cawley tyrone

    I am having same problem cant get msn on main pc but have it on my laptop (Windows 7 Ultimate) installed on laptop months before i had it installed on pc.
    I have tried everything,updating inside WMC and through CMD,but no joy

  10. Warby

    Hi, just thought I’d let people know, I had a problem in that, although the player appeared in the guide, it didn’t have the install tile so I couldn’t use it. It was working perfectly on another computer in the house and I was perplexed, all the settings were the same!
    Anyway, after scouring the internet for days trying to find a fix that worked, I eventually did…
    So, here’s what I did:
    1: Open control panel and go to the Network and Sharing centre (Center because Americans cant spell)
    2: Change adaptor settings
    3: Go to the properties of your connection (In my case a network card)
    4:Under the networking tab find the line which says ‘Internet Protocol Version 4 (TCP/IPv4) and double click on it
    5:Near the bottom, where it says ‘Obtain DNS server address automatically’ and ‘ Use the following DNS server addresses’, select the latter
    6:For the preferred DNS server use
    7:For the alternate DNS server use
    (These are Google’s public DNS servers)
    8:Make sure you save your changes, close everything and then open command prompt (under accessories in the start menu)
    9:type in ‘ipconfig /flushdns’ (no quote marks)hit enter
    10:once finished, type ‘cd \’ (enter) followed by ‘cd c:\Windows\ehome’ (enter) and finally ‘start /wait mcupdate –uf’ (enter)
    11: That’s it! You may need to restart your computer, but when you open up WMC the tiles for installation should appear

    I found this here:

    and have personally tested this using the DNS server TCP/IPs that I provided in the guide

    This is the ONLY thing that worked for me and believe me, I tried every tiny little thing I found on any site to get it to work!

    I hope this helps, sorry for the such long post

  11. mcmlxxiii

    when i try to use my msn video player in the media centre it wont work keeps saying media centre has stopped working but yet everything else works on the media centre as far as i can see anyone help me with this issue windows media centre with windows 7 home premium is what i’ve got.
    Oddly, the search button does the same thing, a second click (after application restart) then closes themedia center completely, HELP PLEASE! this is a brand new laptop windows home premium 64 bit with sp1 installed.

  12. Stephen Dick

    Anyone still having problems with ‘The Video Gallery is not available, try again later’, i’ve spent ages trying to work out how to get it working, the answer was so simple – and i’ve been tring to sort it out for ages – just make sure that all the language settings are set to UK, I had one setting still on US english, as soon as I changed this setting all the videos started up straight away, hope this helps!