Last Tuesday I had an issue with the Restore of a 64-bit Dell Inspiron 15. After starting the Restore, and loading the proper Dell 64-bit network drivers, the process stopped when the WHS was not found. I have done about a dozen Restore (32-bit) with WHS but this was the first one to hang up on me. Why?


A special thanks to fasthair and Seth for confirming that this error happens in similar scenarios.

Equipment Used

For this Restore I was using the Power Pack 3 CD image and the latest and greatest 64-bit drivers from Dell on my USB stick. Everything should have been working as it has the past 12 times. It was not. Ugh (Insert Google rejected curse word here)!


Restore Does Not Work – Server Not Found

I downloaded the 32-bit Windows 7 drivers and started again. The video has been updated. Here it is:

Server Not Found

I tried for a few hours to get past the Server not found error and finally decided I would start looking around for a solution. I knew the issue was with the drivers because this laptop could not get on the network. How could I tell? I connected to the router from another PC and saw that it was NOT connected even though this laptop was hard wired. Crap.

When I went to download the Microsoft Technical Brief to verify the process I came across the following warning:

“If you are restoring from a 64-bit computer the drivers that are stored in the backup will be 64-bit. These will not function with the 32-bit restore CD. Therefore it is may be necessary to obtain 32-bit versions of the network driver and storage-device drivers for your 64-bit computer, while doing a restore of your home computer.”

The full brief can be found at: